The people who are now running this place are complete idiots. It was taken over by new management 2016. The new company does some shady s***. They force you to use auto draft ( by no longer accepting checks, not providing a kiosk as promised, and their credit card machine is not compatible with all cards) ..so they make you auto draft. They take money out on days other than your due date. They take money out for different amounts than your monthly bill. And they don't notify you of any of it. I have had an issue with payment all 3 months since they took over. I spoke directly with the Manager, Gary and tried to cancel my storage. He assured me he put in my vacate date. Then three days after that date I start getting text messages telling my payment was late!! They have no idea what they are doing! The manager of the location even said to me the takeover did not go well, and there has been some confusion. When I asked him why my account was charged 12 days after my due date, he simply stated he did not know!! After several emails, that was my final answer from him.. I don't know why you were charged that day?
Seriously, there are plenty of nicer facilities, for the same monthly rate that will not screw with your bank account, and has their stuff together. Save yourself the money and frustration!!
All Star Mini Storage is a US Storage based in Peoria, Illinois. All Star Mini Storage is located at 7030 W Plank Rd, Peoria, IL 61604, USA.
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