This store is not professional. The employees are rude and not helpful. It's sad you can't get good service.
Every time I come here this place is disorganized, clothes are all over, this time I found a sandal that was one of the displays and started to look for a box underneath for matching pair. Like so many other times i had no luck. Every single pair in a box was a completely different pair of shoe other than the model above. If you have the time and patience and don't mind sifting through other items, you can really find some ok things. Don't expect much from this place, but the ladies in the front had superb customer service and that's why I initially give this place 3 stars.
Nice selection!!
My experience was HORRIBLE!!! I came there with my children to shop and actually over heard one of the employees talking to a manager about how my kids had no home training... the manager never intervened and asked her to stop or anything. I was beyond humiliated and I tried to call corporate and they basically told me that someone would give me a call and never did i am still in the process of trying to get a hold of the highest person in charge... because that's not how you run a business, the worst customer service I've ever seen in my life.
Find some of everything in this store.....employees some are nice and very very helpful!!!
Citi Trends is a US Clothing Store based in Peoria, Illinois. Citi Trends is located at 801 W Lake Ave, Peoria, IL 61614, USA.
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