Tender Care is a great place to take your pets for boarding and regular check ups. On a recent trip where my dog wasn't feeling well the vet even gave his personal cell phone in case my dog got any worse. I can't say enough about this place, definitely recommend you bring your pets here.
When my cat was dying of liver cancer, Dr. Larson was so kind and even opened the clinic in the middle of the night because my daughter was worried when the cat wouldn't stop crying. That was definitely above and beyond, but what really got me is what just happened. My dog was in yesterday because he chewed a hole in his fur and his skin was irritated. Dr. Larson (himself, not his assistant) just called to check on my dog and asked that I keep him updated. I think a person who loves animals will be kind and generous with their time when an animal is dying... but it takes someone special to check in when the illness is something as minor as a skin irritation. I have had good vets in the past, but I've never gotten the amount of personal attention from them as I get with Dr. Larson. I am in awe of how much Dr. Larson cares about his patients. He treats my babies as if they were his own.
So glad we found this vet! Wonderful staff that helped us send our 16 year old pup over the rainbow bridge. Kind and caring through the whole process. Besides basic vet care, our other dog loves going to Doggie Daycare! She comes home happy and wore out and I don't feel so guilty for being gone at work all day!
I also have her groomed here - I believe w Debbie and I'd recommend her. She does a great job.
Due to relocations, I have been to four different vet clinics over the past 10 years, and this clinic is by far the worst. I took my cat to Tender Care as their groomer is supposed to be specialized in cats. A family member picked up my cat after the grooming service and was not informed of any injury, but when we took her out of the carrier at home, she was bleeding and had a three inch abrasion where they tore the skin on her back with the clippers. This occurred on a Saturday and by the time we were home, the office was closed with no number available for emergencies. Therefore, I had to take my cat to the emergency clinic in Peoria for assessment, which cost me $100. I had documentation forwarded to Tender Care and asked that they kindly compensate for the emergency vet fees due to the injury that was incurred at their office. The owner, Mark Larson, completely refused. Keep in mind, I had been going to this clinic for two years and my family had been going to this clinic for twenty years, and the owner still refused. Mistakes happen, and I would continue going there if they handled it appropriately and made it right. Also, $100 was a lot to me, but it is a rather small amount to write off for a business in order to keep a customer who had already spent thousands of dollars. But, Mark Larson lost his temper and was completely rude and obstinate, stating that they did nothing wrong and he didn't care if the entire family never came back, he was not going to compensate the $100. I will never go to this clinic again.
My vet doesn't offer daycare, so I talk my dog here. Schedule isn't the most accommodating (believe you have to pickup by 5:30 and earliest drop off is 7:30 if I remember right), but it is great having a place with outdoor and indoor space and I have the added comfort of knowing my pup is at a vet in case something went wrong (she sometimes get sick).
Tender Care Animal Hospital Of Peoria is a US Veterinary Care based in Peoria, Illinois. Tender Care Animal Hospital Of Peoria is located at 9809 IL-91, Peoria, IL 61615, USA.
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