Very friendly staff! We rented to own a couch and smart tv. Unfortunately my boyfriend lost his job so we returned the tv and kept the couch. They didn't penalize us for having to do so and were still very helpful. We are happy to continue our business with them as they have always been understanding. We appreciate customer service like that.
Called about getting an Xbox, and I was told it would have to be ordered so it would take a week to get if they could not get it from another store. I went online and saw that they were having a special. The special was nice so I did all the paperwork and waited. This was about 7 days ago so I called to check on it. I was told my order was cancelled and I was refunded a few days before. I asked why and he said " uhh well it don't say" so basically I waited a week and you took my money and have not refunded me or given me a reason. Call national or rent a center. Do not deal with this!
The guy Chuck in pekin store is amazing and wonderful to work with when u rent stuff and also they help you with ur credit sore when u pay it off in time
They have the worst customer service I have ever encountered with a company that I have worked with for purchasing something.The manager here is rude as well. I would highly suggest somewhere else to purchase or lease furniture from. They also harass you with phone calls constantly if you are even a day late on your payment. I have even told them when they called when i would call in to make my payment and they proceeded to tell me it wasn't going to work and continued to call me and my "references" twice a day til they got their money on the day we had arranged to pay them. Don't EVER do business with the company. Go somewhere else!!!!
My favorite furniture store
Aaron S is a US Furniture Store based in Peoria, Illinois. Aaron S is located at 2004 N Knoxville Ave, Peoria, IL 61603, USA.
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